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Our terms and conditions


Returns / Cancellation Policy


If an item arrives damaged or faulty, please notify us within 48 hours of delivery. You will need to return it to us within 7 days. Failure to notify us in writing within 48 hours will void any claim made outside of this period.


We will attempt to replace it immediately, upon receiving the original item returned, but if we have no stock, we will issue a full refund - excluding cost of delivery.

Deliveries to Northern or Southern Ireland are at the buyers risk and not covered by our returns policy.

In the event that a product runs out of stock after you have paid for it, you will be offered the choice of either a similar more expensive item or a full refund within 7 working days.


Mirrors and glass items will not be refunded under any circumstances, once delivery has been accepted, so please check it in front of the courier.



An item cannot usually be cancelled once ordered and paid for. However in exceptional circumstances, if the item has not been dispatched, we will allow cancellation, subject to a 20% cancellation fee, plus a £50 administration charge. 

Once a product has been delivered, but is undamaged, in exceptional circumstances, you may return it to us subject to a cancellation fee of 35% of the purchase price, plus a £50 handling charge.

Privacy and Security Policy


Your Personal Information
We are the sole owner of the information collected on this site. We will not sell or rent this information, nor will we share without your consent.


We do not store credit card details.

Cookies and IP Numbers
We are is firmly committed to customer privacy. We may use your IP address simply to help diagnose problems with our server, and to administer our Web site. Your IP address may be used to help identify you and your shopping cart and to gather broad demographic information.   

External Links
This site contains links to other Web sites. We are not responsible for the privacy practices or the content of such sites.


Address Information
Our site uses an order form for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for our sole benefit to send information to customers about orders, about our company, and to send promotional material. This information is also used for billing and to contact you when necessary.

Demographic and profile data is also collected at our site. We use this data to tailor your experiences at our site, to show you content that we think you might be interested in, and to display the content according to your preferences.

You may opt out of receiving mailings; see the choice/opt-out section, below.



This Web site takes every precaution to protect our users’ information.

If you have any questions about security at our Web site, send an email via the ‘Contact US’ button.  


Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Web site.